Your trust in Mirenelora is important. This policy explains what personal data we collect and how we protect your privacy online.

Information We Collect

We gather data to provide a better user experience and improve our services to you.

• Contact details you provide—such as your name, email address, and phone number—when you fill out forms.
• Technical information including your IP address, device, browser, and visit time for analytics and security.
• Browsing habits, preferences, and actions on our website collected through cookies or similar technology.
• Occasionally, information you voluntarily submit in surveys or feedback for service enhancement.

How We Use Your Data

We only process personal information for clear, transparent purposes.

• To respond to your queries, process requests, or deliver services you have asked for.
• For analytics, ensuring our website remains secure, relevant, and easy to use.
• To improve our services, website performance, and your browsing experience.
• To comply with legal obligations and regulations in South Africa as required.

Legal Bases for Processing

Under South African law, your information is used with a lawful purpose.

We rely on your consent, compliance requirements, legitimate business interests, or agreements to process your data ethically.

Sharing Your Info

We do not sell or share data with third parties unless for legal or necessary service reasons.

• Suppliers or trusted service providers processing data under agreements aligned with this policy.
• Government authorities or regulators, when required for compliance.
• Service partners only as necessary for technical or support purposes, subject to strict confidentiality.

Data Security

Your data is protected with industry-standard safeguards, encryption, and restricted access. We continually review security to prevent unauthorized disclosure, use, or loss.

Your Rights

You have important choices about your data and privacy rights.

• Request access to the information we hold about you at any time.
• Request corrections if your personal data is inaccurate or incomplete.
• Request erasure or limitation of your personal information, subject to legal constraints.
• Opt out of certain uses of your data, including marketing communications if applicable.

Cookies and Tracking

Cookies help us analyze traffic and improve the site experience for all users.

See Cookie Policy See Cookie Policy

Contact Us

If you have any questions about your data, privacy, or this policy, contact us directly.

Policy Changes and Updates

We review and update this policy to comply with legislation. Material updates will be posted here.